Customer Journey Management Software Matthias Baldauf 8. March 2022

CUSTOMER JOURNEY MANAGEMENT SOFTWARE

Find out, how cxomni lets you easily work with Customer Journeys: > Modeling > Visualizing > Collaborating in teams > Presenting > Connecting with data > Analyzing > Managing frameworks

cxomni Customer Journey Management Framework

From Insights to Actions – start small, expand step by step

cxomni Customer Journey Management Framework graphic

Solutions for your Customer Journey Management

We are the leading customer journey management platform that aggregates and normalizes all CX data along the customer journey. With us, you are in the best position: Whether you want to visualize customer journeys in an appealing way, analyze customer feedback or orchestrate CX insights and distribute them to stakeholders.

How can we support you?

CUSTOMER JOURNEY MAPPING
Visualize customer journeys and enrich them with emotional insights from the customer's perspective.
CUSTOMER JOURNEY ORCHESTRATION
Prioritize and score Actionable Insights and distribute them to stakeholders.
CUSTOMER JOURNEY ANALYTICS
Analyze the impact of your customer interactions across all touchpoints.
USER EXPERIENCE DESIGN
Create outstanding usability at touchpoints – integrated into a holistic Journey Management.
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NOW IT’s OFFICIAL:

cxomni is a leader in the segment of Journey Mapping Platforms!

 
The Forrester Wave™: Journey Mapping Platforms, Q2 2022

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Overview

Customer Journey Mapping

Collaborate across teams to create customer journeys

Customer Journey Management

Merge your journey maps with a framework designed for your company

Customer Journey Analytics

Connect data sources with your customer journeys and touchpoints

Customer Journey Orchestration

Distribute relevant insights and trigger actions – continuously and automatically

Whitepaper

How AI is changing Journey Management

Overview

cxomni Journey Mapping Framework

Your toolbox for a standardized CX/UX taxonomy

cxomni Journey Analytics

Connect all data sources at Touchpoints and Customer Journeys

cxomni Actions Manager

Orchestrate insights on requirements and recommendations for action

Playbook

Introduction of a holistic Journey Management Framework

Overview

cxomni Blog

Everything you need to know about Customer Journey Management and Customer Experience

CX Expert Webinare & Events

Learn more about our upcoming events, webcasts and webinars

Best Practice Downloads

Informative guides, whitepapers and case studies to download

CX Expert Webcast

Major trends for Journey Managers in 2024

Overview

Why cxomni?

cxomni was founded as a start-up in Munich and is a thought leader for Customer Journey Management

Jobs & Career

Become part of a dynamic start-up

Information Security & Data Protection

Information security & data protection are key elements of cxomni platform

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