Customer Journey Management Matthias Baldauf 8. March 2022

CUSTOMER JOURNEY MANAGEMENT

Find out, how cxomni let's you easily work with Customer Journeys: > Modeling > Visualizing > Collaborating in teams > Presenting > Connecting with data > Analyzing > Managing frameworks

cxomni Customer Journey Management Framework

From Insights to Actions – start small, expand step by step

cxomni Customer Journey Management Framework graphic

Solutions for your Customer Journey Management

We are the leading customer journey management platform that aggregates and normalizes all CX data along the customer journey. With us, you are in the best position: Whether you want to visualize customer journeys in an appealing way, analyze customer feedback or orchestrate CX insights and distribute them to stakeholders.

How can we support you?

CUSTOMER JOURNEY MAPPING
Visualize customer journeys and enrich them with emotional insights from the customer's perspective.
CUSTOMER JOURNEY ORCHESTRATION
Prioritize and score Actionable Insights and distribute them to stakeholders.
CUSTOMER JOURNEY ANALYTICS
Analyze the impact of your customer interactions across all touchpoints.
USER EXPERIENCE DESIGN
Create outstanding usability at touchpoints – integrated into a holistic Journey Management.
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NOW IT’s OFFICIAL:

cxomni is a leader in the segment of Journey Mapping Platforms!

 
The Forrester Wave™: Journey Mapping Platforms, Q2 2022

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