Imprint Matthias Baldauf 8. March 2022



cxomni GmbH
Konrad-Zuse-Platz 8
DE-81829 Munich

Legal Representatives:
Robert Horndasch, CEO, MD
Wolfgang Weber, MD


Phone: +49-89-207042-986
E-mail: info[at}


Registration Court: Amtsgericht Munich, Germany
Registration Number: HRB 210021


DE 293429673


cxomni is a trademark of cxomni GmbH. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. Other names may be trademarks of their respective owners.


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cxomni GmbH (“cxomni”) will make every effort to include complete and accurate information on this website. However, cxomni makes no warranties of any kind that the information provided through this website is complete, accurate or current. Mistakes cannot be excluded despite all diligence. cxomni’s liability in the case of intention and/or gross negligence remains unaffected from the above terms.
In no event shall cxomni be liable for any indirect, special, or consequential damages or any damages whatsoever resulting from loss of data or profits, whether in an action of negligence, contracts, or other action, arising out of or in connection with the use or performance of documents, services, or information available from this website. cxomni may, at any time, delete ore revise the information on this website without prior notice and makes no commitment to update this information.


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Customer Journey Mapping

Collaborate across teams to create customer journeys

Customer Journey Management

Merge your journey maps with a framework designed for your company

Customer Journey Analytics

Connect data sources with your customer journeys and touchpoints

Customer Journey Orchestration

Distribute relevant insights and trigger actions – continuously and automatically


How AI is changing Journey Management


cxomni Journey Mapping Framework

Your toolbox for a standardized CX/UX taxonomy

cxomni Journey Analytics

Connect all data sources at Touchpoints and Customer Journeys

cxomni Actions Manager

Orchestrate insights on requirements and recommendations for action


Introduction of a holistic Journey Management Framework


cxomni Blog

Everything you need to know about Customer Journey Management and Customer Experience

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Best Practice Downloads

Informative guides, whitepapers and case studies to download

CX Expert Webcast

Major trends for Journey Managers in 2024


Why cxomni?

cxomni was founded as a start-up in Munich and is a thought leader for Customer Journey Management

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