cxomni a journey mapping platform leader according to Forrester Matthias Baldauf 28. October 2022
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Now it’s official!

CXOMNI IS A LEADER IN THE SEGMENT OF JOURNEY MAPPING PLATFORMS

Get your copy of The Forrester Wave™: Journey Mapping Platforms, Q2 2022

In this 25-criteria assessment, Forrester identifies, researches, analyzes, and rates the top 12 journey mapping vendors. The report shows how each vendor performs and helps CX teams select the right solution for their needs.

cxomni is a good fit for firms that want to choose à la carte between the different modules (journey analytics, sentiment analysis, journey mapping, and actions manager) and are ready for mapping, analytics, and some orchestration use cases.“ „The Forrester Wave™: Journey Mapping Platforms, Q2 2022

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