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23. July 2025 Customer Journey Management in the energy sector: win and retain your customersDownload Practice Guide Customer Journey Management in the energy sector: win and retain your customers...
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16. July 2025 Winning stakeholder buy-in for CX: the power of visual storytelligDE EN Download Winning stakeholder buy-in for CX: the power of visual storytelling A Case...
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18. February 2025 8 tips for starting with AI in Journey ManagementDownload Listicle 8 tips for starting with AI in Journey Management Are you ready to...
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11. February 2025 How Journey AI transforms Customer Journeys – from insights to impactful changesDownload Factsheet How Journey AI transforms Customer Journeys From insights to impactful changes Are you...
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11. December 2024 Download Journey AI GuideDE EN Download Practice Guide Journey AI: the smart solution to data chaos Transforming unstructured...
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26. September 2024 Practice Guide: No Service Excellence without Journey ManagementThis practice guide provides insights and best practices on how companies can improve their service...
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26. September 2024 Success Story: Generali SwitzerlandLearn how Generali made the leap from journey mapping to journey management to achieve sustainable...
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31. May 2024 Success Story: The Customer Journey Management at UniteDownload this success story to learn why e-procurement specialist Unite relies on and benefits from...
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3. November 2023 White Paper: AI meets Journey ManagementWhitepaper Download How AI is changing Journey Management! In today's connected and data-rich business landscape,...
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15. March 2023 Playbook: Introduction of a holistic Journey Management FrameworkJourney Management Playbook Download Introduction of a holistic Journey Management Framework Practical tips on Taxonomy...
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