-
12. January 2024 5 Practical Tips for the Successful Implementation of a Journey Management FrameworkImplementing Journey Management software is a holistic IT project that should be well planned. We...
-
19. December 2023 CX Expert Webcast: Major trends for Journey Managers in 2024In this webcast, Wolfgang Weber, Head of Product and Innovation at cxomni, provides an outlook...
-
8. December 2023 Customer Journey Management: Key to Successful Churn PreventionAcquiring new customers means ignoring the problem. The markets for insurance and banking services, energy,...
-
7. December 2023 6 Tips for Using Journey Management Frameworks in UXThe customer or user journey is becoming increasingly important in UX design. UX teams analyze...
-
26. October 2023 Customer Journey Management: These Data Sources MatterLearn what data sources matter in Journey Management and how to integrate them properly.
-
8. September 2023 Customer Journey Management: The strategic visionJourney Management: From implementation to realization Why is Customer Journey Management on top of many...
-
18. August 2023 Customer Journey Management (1): Definition and benefits in a nutshellWhy has Customer Journey Management become so important for a lot of companies? Do Journey...
-
29. June 2023 Expert Webcast: Free the Journey Map from the digital filing cabinet!Best practices for the sustainable use of customer journey maps Webcast Journey Mapping & Journey...
-
10. May 2023 cxomni featuring Forrester: Expert Webcast on Journey Management FrameworksWolfgang Weber, CEO and founder of cxomni, and Joana de Quintanilha, Vice President and Principal...
-
27. March 2023 Journey Management Frameworks are on the rise!Read in our latest playbook why journey management frameworks are on the rise and how...
- 1
- 2