Customer Journey Management Archives - Page 3 of 3

Free maturity assessment: How advanced is your use of customer journeys?

Free maturity assessment

Days

Hours

Minutes

Solutions

Overview

Customer Journey Mapping
Collaborate across teams to create customer journeys
Customer Journey Management
Merge your journey maps with a framework designed for your company
Customer Journey Analytics
Connect data sources with your customer journeys and touchpoints
Customer Journey Orchestration
Distribute relevant insights and trigger actions – continuously and automatically

Success Story

Generali Switzerland's Customer Journey Management

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Product

Overview

cxomni Journey Mapping Tool
A Customer Journey Mapping tool for best in class experiences.
cxomni Journey Mapping Framework
Your toolbox for a standardized CX/UX taxonomy
cxomni Journey Analytics
Connect all data sources at Touchpoints and Customer Journeys
cxomni Actions Manager
Orchestrate insights on requirements and recommendations for action
cxomni Journey AI
Transform unstructured data into powerful insights

Playbook

Introduction of a holistic Journey Management Framework

Download here
Resources

Overview

cxomni Blog
Everything you need to know about Customer Journey Management and Customer Experience
CX Expert Webinars & Events
Learn more about our upcoming events, webcasts and webinars
Best Practice Downloads
Informative guides, whitepapers and case studies to download

Practice Guide

Journey AI: the smart solution to data chaos

Download now
Company

Overview

Why cxomni?
cxomni was founded as a start-up in Munich and is a thought leader for Customer Journey Management
Jobs & Career
Become part of a dynamic start-up
Information Security & Data Protection
Information security & data protection are key elements of cxomni platform

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Current Topics & News about Customer Journey Management

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Pricing

Customer Journey Analytics

15. March 202329. January 2025 Playbook: Introduction of a holistic Journey Management Framework
Journey Management Playbook Download Introduction of a holistic Journey Management Framework Practical tips on Taxonomy...

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By Matthias Baldauf
Blogposts

28. April 202219. September 2024 Customer Journey Management: How new touchpoints gain relevance
The trend toward online shopping has continued steadily among consumers since 2020. Studies show: Corona-related...

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By Matthias Baldauf
Customer Journey Management

21. February 202229. January 2025 Customer Journey Mapping Guide
In this guideline you will find everything you need to get started with the Customer...

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By Matthias Baldauf
Blogposts

22. October 202119. September 2024 NPS, CSAT & Co: Sustainable measurement of CX results
What does CX have to do with data management? Quite simply, KPIs such as CSAT...

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By Matthias Baldauf

T H E C O M P A N Y ’ S C X B R A I N

COMPANY

CONTACT

cxomni GmbH
Konrad-Zuse-Platz 8
81829 München

Free maturity assessment: How advanced is your use of customer journeys?

Free maturity assessment

Success Story

Generali Switzerland's Customer Journey Management

Playbook

Introduction of a holistic Journey Management Framework

Practice Guide

Journey AI: the smart solution to data chaos

Subscribe to our Newsletter

Current Topics & News about Customer Journey Management

Subscribe to our newsletter!

Success Story

Generali Switzerland's Customer Journey Management

Playbook

Introduction of a holistic Journey Management Framework

Practice Guide

Journey AI: the smart solution to data chaos

Subscribe to our Newsletter

Current Topics & News about Customer Journey Management