Guideline
Are you a CX manager at the beginning of your Customer Journey Management project? Or are you planning new services and want to know what the customer journey might look like for your target audience?
Find out what the key elements of customer journey mapping are and benefit from many practical tips to help you get started.
Learn more about the following topics:
T H E C O M P A N Y ’ S C X B R A I N
COMPANY
Overview
Collaborate across teams to create customer journeys
Merge your journey maps with a framework designed for your company
Connect data sources with your customer journeys and touchpoints
Distribute relevant insights and trigger actions – continuously and automatically
Overview
Your toolbox for a standardized CX/UX taxonomy
Connect all data sources at Touchpoints and Customer Journeys
Orchestrate insights on requirements and recommendations for action
Overview
Overview
cxomni was founded as a start-up in Munich and is a thought leader for Customer Journey Management
Become part of a dynamic start-up
Information security & data protection are key elements of cxomni platform