Live Webinar: the power of Journey AI

Days

Hours

Minutes

Solutions

Overview

Customer Journey Mapping
Collaborate across teams to create customer journeys
Customer Journey Management
Merge your journey maps with a framework designed for your company
Customer Journey Analytics
Connect data sources with your customer journeys and touchpoints
Customer Journey Orchestration
Distribute relevant insights and trigger actions – continuously and automatically

Success Story

Generali Switzerland's Customer Journey Management

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Product

Overview

cxomni Journey Mapping Tool
A Customer Journey Mapping tool for best in class experiences.
cxomni Journey Mapping Framework
Your toolbox for a standardized CX/UX taxonomy
cxomni Journey Analytics
Connect all data sources at Touchpoints and Customer Journeys
cxomni Actions Manager
Orchestrate insights on requirements and recommendations for action
cxomni Journey AI
Transform unstructured data into powerful insights

Playbook

Introduction of a holistic Journey Management Framework

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Resources

Overview

cxomni Blog
Everything you need to know about Customer Journey Management and Customer Experience
CX Expert Webinars & Events
Learn more about our upcoming events, webcasts and webinars
Best Practice Downloads
Informative guides, whitepapers and case studies to download

CX Expert Webcast

Achieving Excellence through Journey Management

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Company

Overview

Why cxomni?
cxomni was founded as a start-up in Munich and is a thought leader for Customer Journey Management
Jobs & Career
Become part of a dynamic start-up
Information Security & Data Protection
Information security & data protection are key elements of cxomni platform

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Current Topics & News about Customer Journey Management

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Guide

Unlock the Full Potential of Customer Journey Mapping

Ready to understand your customers’ journeys in-depth and elevate their experiences like never before? With our Ultimate CJM Guide, you’re equipped with everything you need to master each step of Customer Journey Mapping.

Discover how to craft personas, analyze key touchpoints, and identify those critical micro-moments. Packed with actionable insights, our guide empowers you to create outstanding customer experiences and foster lasting connections.

Here’s what you’ll find in our CJM Guide:

A powerful introduction to Customer Experience Management (CEM) and its competitive advantages.
Step-by-step strategies for designing structured, seamless customer journeys.
Pro tips for running journey mapping workshops and capturing results effectively.
Practical tools and resources to implement a complete journey management approach.

Get your copy today and start transforming your customer strategy!

Download your free copy now!

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cxomni GmbH
Konrad-Zuse-Platz 8
81829 München

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I agree to receive other communications from cxomni. You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit below, you consent to allow cxomni to store and process the personal information submitted above to provide you the content requested.

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