-
26. October 2023 Customer Journey Management: These Data Sources MatterLearn what data sources matter in Journey Management and how to integrate them properly.
-
8. September 2023 Customer Journey Management: The strategic visionJourney Management: From implementation to realization Why is Customer Journey Management on top of many...
-
18. August 2023 Customer Journey Management (1): Definition and benefits in a nutshellWhy has Customer Journey Management become so important for a lot of companies? Do Journey...
-
10. May 2023 Sharing and caring: Improved CX with Journey OrchestrationRead how cxomni can help you automate your journey orchestration and make internal processes more...
-
27. March 2023 Journey Management Frameworks are on the rise!Read in our latest playbook why journey management frameworks are on the rise and how...
-
28. July 2022 Forrester names cxomni as a leader in Customer Journey Mapping PlatformsAs a German startup, cxomni made it into the leader category this time with its...
-
28. April 2022 Customer Journey Management: How new touchpoints gain relevanceThe trend toward online shopping has continued steadily among consumers since 2020. Studies show: Corona-related...
-
22. October 2021 NPS, CSAT & Co: Sustainable measurement of CX resultsWhat does CX have to do with data management? Quite simply, KPIs such as CSAT...
-
6. October 2021 From Journey Mapping to CX ManagementWhat about your customer experience? Are you still visualizing or already managing? The journey map...
-
16. April 2021 Hype vs. reality: What is a Customer Data Platform?What is a CDP? Does the current hype around customer data platforms match reality? Let's...
- 1
- 2
