𝗰𝘅𝗼𝗺𝗻𝗶, the leading provider of Journey Management software, is expanding its management team to align with its ambitious growth targets for 2025. Johannes Wicht has been appointed as 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿, joining CEO Robert Horndasch in leading the company.

This strategic step supports cxomni’s mission to enhance its focus on delivering exceptional experiences and further establish its position as a market leader in the international CX market.

Johannes Wicht joined cxomni as Head of Customer Success in November 2023. In his new role, he will lead cxomni’s efforts to redefine 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 as a central strategy for customer-centric organizations to drive value creation and business growth.

𝗝𝗼𝗵𝗮𝗻𝗻𝗲𝘀 𝗪𝗶𝗰𝗵𝘁 𝘀𝘁𝗮𝘁𝗲𝗱: “I am excited to work with our exceptional team to drive cxomni’s mission of delivering innovative solutions that empower organizations to achieve outstanding and measurable customer experience success through cutting-edge CX solutions.”