cxomni a journey mapping platform leader according to Forrester Matthias Baldauf 28. October 2022
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CXOMNI IS A LEADER IN THE SEGMENT OF JOURNEY MAPPING PLATFORMS

Get your copy of The Forrester Wave™: Journey Mapping Platforms, Q2 2022

In this 25-criteria assessment, Forrester identifies, researches, analyzes, and rates the top 12 journey mapping vendors. The report shows how each vendor performs and helps CX teams select the right solution for their needs.

cxomni is a good fit for firms that want to choose à la carte between the different modules (journey analytics, sentiment analysis, journey mapping, and actions manager) and are ready for mapping, analytics, and some orchestration use cases.“ „The Forrester Wave™: Journey Mapping Platforms, Q2 2022

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Overview

Customer Journey Mapping

Collaborate across teams to create customer journeys

Customer Journey Management

Merge your journey maps with a framework designed for your company

Customer Journey Analytics

Connect data sources with your customer journeys and touchpoints

Customer Journey Orchestration

Distribute relevant insights and trigger actions – continuously and automatically

Whitepaper

How AI is changing Journey Management

Overview

cxomni Journey Mapping Framework

Your toolbox for a standardized CX/UX taxonomy

cxomni Journey Analytics

Connect all data sources at Touchpoints and Customer Journeys

cxomni Actions Manager

Orchestrate insights on requirements and recommendations for action

Playbook

Introduction of a holistic Journey Management Framework

Overview

cxomni Blog

Everything you need to know about Customer Journey Management and Customer Experience

CX Expert Webinare & Events

Learn more about our upcoming events, webcasts and webinars

Best Practice Downloads

Informative guides, whitepapers and case studies to download

CX Expert Webcast

Major trends for Journey Managers in 2024

Overview

Why cxomni?

cxomni was founded as a start-up in Munich and is a thought leader for Customer Journey Management

Jobs & Career

Become part of a dynamic start-up

Information Security & Data Protection

Information security & data protection are key elements of cxomni platform

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