-
31. October 2024 Navigating the Future of Customer Journey Management: Insights from CX Workbench 2024Here’s a comprehensive look at the key takeaways and strategies discussed during CX Workbencj 2024...
-
30. October 2024 Definition & Best Practices: From Customer Journey Mapping to Journey ManagementLearn more about the basics and definition of customer journey mapping and benefit from our...
-
21. June 2024 From Customer Experience to Change Experience with Journey ManagementIn this article, Human Business Architect Katja Busch explains how companies can use Customer Journey...
-
12. January 2024 5 Practical Tips for the Successful Implementation of a Journey Management FrameworkImplementing Journey Management software is a holistic IT project that should be well planned. We...
-
10. May 2023 cxomni featuring Forrester: Expert Webcast on Journey Management FrameworksWolfgang Weber, CEO and founder of cxomni, and Joana de Quintanilha, Vice President and Principal...
-
15. March 2023 Playbook: Introduction of a holistic Journey Management FrameworkJourney Management Playbook Download Introduction of a holistic Journey Management Framework Practical tips on Taxonomy...
-
28. July 2022 Forrester names cxomni as a leader in Customer Journey Mapping PlatformsAs a German startup, cxomni made it into the leader category this time with its...
-
21. June 2022 Expert Interview: UX or CX – The Customer Journey mattersThe cxomni Academy in conversation with Hannes Robier, CEO of the UX design agency youspi....
-
21. February 2022 Customer Journey Mapping GuideIn this guideline you will find everything you need to get started with the Customer...
-
6. October 2021 From Journey Mapping to CX ManagementWhat about your customer experience? Are you still visualizing or already managing? The journey map...
Live Webinar: the power of Journey AI
Days
Hours
Minutes
