-
26. May 2025 CX without impact is dead: 10 years of Journey ManagementFeaturing:Christian (Host, cxomni)Thomas (Chief Sales Officer, cxomni)Johannes (Managing Director, cxomni)At cxomni, we’ve spent the last...
-
23. May 2025 How to improve customer experience: The customer journey maturity assessmentNo matter the industry - in my daily conversations with enterprise clients I can see...
-
7. April 2025 Overcoming silo thinking with Customer Journey ManagementIn many companies, communication problems and inefficient processes arise when customer journey maps are only...
-
6. February 2025 “Missing VoC context? It’s all about the journey, dude!”Robert Horndasch on how journey management transforms the way we analyze, act on, and benefit...
-
30. January 2025 cxomni strengthens management team with new Managing Director Johannes WichtJohannes Wicht has been appointed as 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿, joining CEO Robert Horndasch in leading the...
-
28. January 2025 Unleashing the Journey Map: break free from digital storage!This article shows you how to “liberate” the journey map and use it as a...
-
14. January 2025 How companies can increase customer orientation through customer journeys!In this article, we explore the elements a successful customer-centric strategy and highlight the internal...
-
23. December 2024 Data boost for decision-makers: tracking key metrics with Journey AIJourney AI empowers decision-makers by tracking key metrics, delivering real-time insights, and optimizing brand performance.
-
23. December 2024 How AI-powered A/B testing unlocks smarter campaign decisionsFind out, how Journey AI can stramline your A/B testing while generating valuable insights for...
-
20. December 2024 How to assess the true ROI of branding strategies with Journey AIJourney AI transforms unstructured data into clear ROI insights, enabling smarter decisions and optimized branding...
Free maturity assessment: How advanced is your use of customer journeys?
Free maturity assessment
Days
Hours
Minutes
