Many companies talk about customer centricity but only few know exactly where they currently stand and which steps will really make an impact. In this webinar, Johannes Wicht shows you how the Journey Management Maturity Assessment helps you to objectively determine the status quo, break down silo thinking, and derive concrete areas of action for greater customer experience effectiveness.
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Ideal for anyone who doesn’t want to leave customer centricity to chance but wants to achieve measurable results with clarity and a systematic approach!
Our speaker
cxomni is the customer journey management platform for leading companies, evolving journey mapping into a holistic management tool.
Forrester Wave Leader 2022
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Overview
Collaborate across teams to create customer journeys
Merge your journey maps with a framework designed for your company
Connect data sources with your customer journeys and touchpoints
Distribute relevant insights and trigger actions – continuously and automatically
Overview
A Customer Journey Mapping tool for best in class experiences.
Your toolbox for a standardized CX/UX taxonomy
Connect all data sources at Touchpoints and Customer Journeys
Orchestrate insights on requirements and recommendations for action
Transform unstructured data into powerful insights
cxomni Journey Mapping Template
Overview
Everything you need to know about Customer Journey Management and Customer Experience
Learn more about our upcoming events, webcasts and webinars
Informative guides, whitepapers and case studies to download
Overview
cxomni was founded as a start-up in Munich and is a thought leader for Customer Journey Management
Become part of a dynamic start-up
Information security & data protection are key elements of cxomni platform
