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Live Webinar: the power of Journey AI

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Hours
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Simple pricing – Create unlimited Customer Journeys Tabea Scherling

Simple pricing.
Unlimited Journeys.

Our plans give you the power to create unlimited customer journeys –
ensuring complete flexibility and a seamless CX strategy at scale.

“cxomni is a forward-thinking platform shaped by a clear vision
of how the CX function of tomorrow should look.”

Karin Miskovska
Karin Miskovska CX Manager, Uniqa

Enterprise

Unlimited journeys

For growing teams ready to elevate their CX

Users top choice

Enterprise Plus

Includes everything from Enterprise

For teams who want to unleash the full power of Journey Management
5
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Capterra.com

4.7

G2 Icon

G2.com

5
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GetApp.com

Forrester Wave Leader 2022

Enterprise

Enterprise Plus

Account Setup
In-app user guides
Unlimited Workspaces
SSO
English, German, French, Italian
Custom UI Language
Company specific Logos & Illustrations
Roles & Rights Management
Custom Company Colors
Eventlogs
Unlimited Custom Fields
Unlimited Custom Viewstyles
Unlimited Journeys, Insights, Touchpoints & Personas
Advanced tagging & Filtering
Custom Taxonomy
Impact Rating
Moments that Matter
Reporting & Analysis Capabilities
Workflow Management
Paths & Path-Navigation
Multiple layer Journey Maps
Template Manager
Commenting & Notifications
Mapping Assistant
100 monthly Assists
1000 monthly Assists
Journey Mining
100 monthly Assists
1000 monthly Assists
Insight Mining
1000 monthly Assists
Topic Clustering
Sentiment Analysis
Metric Integration in Journeys
Metric Cards
Trends & targets
Journey Analyzer Deepdrill
API Integrations
1
multiple
Insights to Solutions Workflow
Insight Repository & Management
Effort Scoring
Impact Scoring
Progress Tracking
Responsibilities
Persona & Touchpoint Management
Persona Groups
Persona Dashboards
Persona Journey Map Comparison
Touchpoint Matrix
Touchpoint Map
PDF Journey Export
Slideshow Export (Powerpoint)
1 custom template
unlimited custom templates
Excel Export
Admin Dashboard
User specific Dashboards
Welcome Dashboard
Emotional Journey Data Map Dashboard
Subjourney Paths/Touchpoints Navigation Dashboard

Enterprise

Enterprise Plus

Account Setup:

Account Setup:

Account Setup:

In-app User Guides

Unlimited Workspaces
SSO
English, German, French, Italian
Custom UI Language

Company specific Logos & Illustrations

Roles & Rights Management
Custom Company Colors
Eventlogs

Journey Mapping & Framework:

Journey Mapping & Framework:

Journey Mapping & Framework:

Unlimited Custom Fields

Unlimited Custom Viewstyles
Unlimited Journeys, Insights, Touchpoints & Personas
Advanced tagging & filtering
Impact Rating
Custom Taxonomy
Moments that Matter
Reporting & Analysis Capabilities
Workflow Management
Paths & Path-Navigation
Multiple Layer Journey Maps
Template Manager
Commenting & Notifications
Journey AI

Journey AI

Journey AI
Mapping Assistant

100 monthly Assists

1000 monthly Assists

Journey Mining

100 monthly Assists

1000 monthly Assists

Insights Mining

1000 monthly Assists

Topic Clustering
Sentiment Analysis
Analytics, Metrics & APIs

Analytics, Metrics & APIs

Analytics, Metrics & APIs
Metric Integration in Journeys
Metric Cards
Trends & targets
Journey Analyzer Deepdrill
API Integrations
1
multiple
Insight Management
Insight Management
Insight Management
Insights to Solution Workflow
Insight Repository & Management
Effort Scoring
Impact Scoring
Progress Tracking
Responsibilities
Touchpoint & Persona Management

Touchpoint & Persona Management

Touchpoint & Persona Management

Persona & Touchpoint Management
Persona Groups
Persona Dashboards
Persona Journey Map Comparison
Touchpoint Matrix
Touchpoint Map
Dashboards & Reporting

Dashboards & Reporting

Dashboards & Reporting

PDF Journey Export
Slideshow Export (Powerpoint)
1 custom template
unlimited custom templates
Excel Export
Admin Dashboard
User Specific Dashboards
Welcome Dashboard
Emotional Journey Data Map Dashboard
Subjourney Paths/Touchpoints Navigation Dashboard

Frequently asked questions

Do you offer a free trial?

Still have a question?

Don't hesitate to contact us. We'll be happy to help you!

Overview

Customer Journey Mapping

Collaborate across teams to create customer journeys

Customer Journey Management

Merge your journey maps with a framework designed for your company

Customer Journey Analytics

Connect data sources with your customer journeys and touchpoints

Customer Journey Orchestration

Distribute relevant insights and trigger actions – continuously and automatically

Success Story

Generali Switzerland's Customer Journey Management

Overview

cxomni Journey Mapping Tool

A Customer Journey Mapping tool for best in class experiences.

cxomni Journey Mapping Framework

Your toolbox for a standardized CX/UX taxonomy

cxomni Journey Analytics

Connect all data sources at Touchpoints and Customer Journeys

cxomni Actions Manager

Orchestrate insights on requirements and recommendations for action

cxomni Journey AI

Transform unstructured data into powerful insights

Playbook

Introduction of a holistic Journey Management Framework

Overview

cxomni Blog

Everything you need to know about Customer Journey Management and Customer Experience

CX Expert Webinars & Events

Learn more about our upcoming events, webcasts and webinars

Best Practice Downloads

Informative guides, whitepapers and case studies to download

CX Expert Webcast

Achieving Excellence through Journey Management

Overview

Why cxomni?

cxomni was founded as a start-up in Munich and is a thought leader for Customer Journey Management

Jobs & Career

Become part of a dynamic start-up

Information Security & Data Protection

Information security & data protection are key elements of cxomni platform

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Current Topics & News about Customer Journey Management