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7. December 2023 6 Tips for Using Journey Management Frameworks in UXThe customer or user journey is becoming increasingly important in UX design. UX teams analyze...
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10. May 2023 cxomni featuring Forrester: Expert Webcast on Journey Management FrameworksWolfgang Weber, CEO and founder of cxomni, and Joana de Quintanilha, Vice President and Principal...
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15. March 2023 Playbook: Introduction of a holistic Journey Management FrameworkHow to manage complex CX projects! With this Journey Management Playbook, you'll lay the foundation...
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21. June 2022 Expert Interview: UX or CX – The Customer Journey mattersThe cxomni Academy in conversation with Hannes Robier, CEO of the UX design agency youspi....
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18. May 2022 Case Study LV 1871: Database-related Customer Journey MappingRead how Munich-based life insurance LV 1871 integrates customer experience into its corporate strategy and...